Privacy Policy
Learn how we protect your personal information and ensure your data security
Last Updated: December 2024
At Smart Travel by Greyhoundz.shop, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
Information We Collect
Personal Information
We may collect the following types of personal information:
- Name, email address, and phone number
- Billing and shipping addresses
- Payment information (processed securely through third-party processors)
- Travel preferences and booking history
- Date of birth (for age verification and discounts)
- Government-issued ID information (when required for travel)
Automatically Collected Information
When you visit our website or use our services, we may automatically collect:
- IP address and browser information
- Device information and operating system
- Website usage data and navigation patterns
- Cookies and similar tracking technologies
- Location data (with your consent)
How We Use Your Information
We use your personal information for the following purposes:
- Processing and managing your travel bookings
- Providing customer support and assistance
- Sending booking confirmations and travel updates
- Improving our services and website functionality
- Marketing communications (with your consent)
- Fraud prevention and security purposes
- Compliance with legal obligations
Information Sharing and Disclosure
Service Providers
We share information with trusted third-party service providers who assist us in:
- Payment processing
- Travel booking and reservation systems
- Customer support services
- Marketing and analytics
- Website hosting and maintenance
Travel Partners
We share necessary booking information with bus and train operators to facilitate your travel arrangements.
Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes or government requests
- Protect our rights and property
- Ensure the safety of our users and the public
- Investigate fraud or security issues
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL encryption for data transmission
- Secure payment processing systems
- Regular security audits and updates
- Access controls and employee training
- Data backup and recovery procedures
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve website functionality and user experience
You can control cookie settings through your browser preferences.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access and review your personal data
- Request corrections to inaccurate information
- Request deletion of your personal data
- Opt-out of marketing communications
- Request data portability
- Object to certain data processing activities
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and support
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain business records
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
📞 Phone
privacy@greyhoundz.shop
📍 Address
Smart Travel by Greyhoundz.shop
Customer Service Department
United States